Hold Fast Knives Privacy Policy
Effective Date: July 6, 2026
Last Updated: July 6, 2026
Hold Fast Knives operates the website holdfastknives.com (the “Site”) and our retail store in Fresno, California. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, make a purchase, or interact with our services.
By using our Site or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide:
– Name, email address, phone number, and mailing address
– Account registration details
– Payment and billing information (processed by secure third-party providers)
– Order history and purchase details
– Customer service communications, reviews, and inquiries
Information Collected Automatically:
– IP address, browser type, device information, and operating system
– Pages visited, time spent on the Site, and referring URLs
– Cookies and similar tracking technologies
Information from Third Parties:
– Data shared through our Lightspeed Retail POS and WooCommerce integration for inventory and sales synchronization
– We do not knowingly collect personal information from children under 18.
2. How We Use Your Information
We use your information to:
– Process and fulfill orders, including shipping and returns
– Manage your account and provide customer support
– Improve our website, products, and services
– Send order updates, administrative notices, and marketing communications (you may opt out of -marketing)Personalize your shopping experience
– Detect and prevent fraud
– Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share it with:
– Service providers (shipping carriers, payment processors, hosting providers on Pressable, analytics services, etc.)
– Professional advisors and legal authorities when required by law
– In the event of a business merger, acquisition, or sale of assets
Our Lightspeed POS and WooCommerce integration shares inventory and order data for real-time synchronization between our physical store and online shop.
4. Cookies and Tracking
We use cookies for site functionality, analytics, and personalized advertising. You can manage your cookie preferences through your browser settings or our cookie consent tool.
5. Data Security
We use reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Rights (California Residents – CCPA/CPRA)
California residents have the right to:
– Know what personal information we have collected about you
– Request deletion of your personal information
– Opt out of the sale of personal information (we do not sell it)Correct inaccurate information
– Non-discrimination for exercising your rights
To exercise these rights, email holdfastknives25@gmail.com with the subject “Privacy Request.”
7. Data Retention
We keep your information only as long as necessary to fulfill the purposes outlined in this policy and to meet legal requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
9. Contact Us
Hold Fast Knives
101 W. Olive Ave, Fresno, CA 93728
Email: holdfastknives25@gmail.com